Introduction
ATX Monuments ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, email address, and mailing address when you contact us or submit a form.
- Service Information: Details about the memorial services you're interested in.
- Website Usage: Information about how you interact with our website, including pages visited and time spent.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Communicate with you about your order or project
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service Providers: Companies that help us operate our business (such as email services), who are bound by confidentiality agreements.
- Legal Requirements: When required by law or to protect our rights.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
Cookies and Tracking Technologies
Our website uses cookies and similar technologies. When you first visit our site, you'll see a banner asking for your consent to use cookies.
Types of Cookies We Use
- Essential Cookies: These are necessary for the website to function properly. They include cookies that remember your cookie consent preference. These do not require consent.
- Analytics Cookies: With your consent, we may use Google Analytics to understand how visitors interact with our website. This helps us improve our services. These cookies collect information anonymously.
- Third-Party Cookies (Maps): Our interactive map feature is provided by Google Maps. When you choose to load the map, Google may set cookies on your device. We display a notice before loading the map so you can make an informed choice.
Managing Your Cookie Preferences
You can manage your cookie preferences in the following ways:
- Cookie Consent Banner: When you first visit our site, you can accept or decline non-essential cookies. Your choice is remembered for future visits.
- Browser Settings: Most browsers allow you to control cookies through their settings. You can delete existing cookies and block new ones.
- Map Feature: The interactive map only loads when you explicitly click to load it, giving you control over when Google Maps cookies are set.
Third-Party Services
We use the following third-party services that may set cookies:
- Google Analytics: For website analytics (with consent). Google Privacy Policy
- Google Maps: For the interactive location map (loaded on request). Google Privacy Policy
- Cloudflare: For security and performance. Cloudflare Privacy Policy
Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
ATX Monuments
4815 East Cesar Chavez Street
Austin, TX 78702
Phone: 512-555-0123
Email: hello@atxmonuments.com